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Privacy Policy

Last Updated: 11/26/2025

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At Yiayia Nitsa, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. By using our website (yiayianitsa.com), placing an order, or contacting us, you agree to the terms of this policy.

 

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Delivery or pickup details

  • Order information

  • Payment details (processed securely through Wix Payments, Stripe, or PayPal — we do NOT store payment card numbers)

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and tracking data (handled by Wix)

c. Third-Party Services

Our website is hosted on Wix, which may collect additional technical information as part of its analytics and security features.

 

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about orders, inquiries, or catering bookings

  • Improve our website and services

  • Send you updates or promotions (only if you opt in)

  • Maintain security and prevent fraud

We do NOT sell your information to anyone.

 

3. How We Store and Protect Your Information

Your data is stored securely through our website platform, Wix, which uses industry-standard protections, including:

  • SSL encryption

  • Secure payment processing

  • Firewall and monitoring systems

We do not store full credit card numbers or sensitive payment details.

 

4. Sharing Your Information

We may share your information only with:

  • Payment processors (Wix Payments, Stripe, PayPal)

  • Delivery services if needed for your order

  • Service providers who help us operate our website

These parties only receive the information necessary to perform their functions and are obligated to protect your data.

We will never sell, trade, or rent your personal information.

 

5. Cookies and Tracking Technologies

Our website uses cookies to:

  • Improve your browsing experience

  • Analyze site traffic

  • Store ordering and cart preferences

You may disable cookies through your browser settings, though some features may not function properly.

 

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold

  • Request corrections or updates

  • Request deletion of your data

  • Opt out of marketing communications

To make any such request, contact us at:

 info@yiayianitsa.com

 

7. Third-Party Links

Our website may include links to third-party sites (such as delivery services or social media).
We are not responsible for the privacy practices of those websites.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

 

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

info@yiayianitsa.com
 

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