Last Updated:11/26/2025

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Welcome to Yiayia Nitsa. By accessing our website (yiayianitsa.com), placing an order, or using our services, you agree to the following Terms & Conditions.

 

Please read them carefully.

 

1. General Information

Yiayia Nitsa provides traditional Greek catering services, including food trays, pickup, delivery, and event catering.
By using our website, you confirm that you are at least 18 years old or have permission from a parent or guardian.

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated date.

 

2. Ordering & Payments

 

a. Order Acceptance

All orders placed through our website, phone, or email are subject to acceptance.
We may decline orders due to:

• Limited availability

• Incorrect information

• Safety concerns

• Operational constraints

 

b. Minimum Order

A $100 minimum order applies to all catering orders unless otherwise specified.

 

c. Payment

Full payment is required at the time of order unless special arrangements are made.
 

We accept:

• Wix Payments

• Credit/Debit cards

• Apple Pay / Google Pay

• PayPal (if enabled)

 

We do not store full payment card details.

 

3. Pickup & Delivery

 

a. Pickup

Pickup times are scheduled during the ordering process.
Please arrive on time to ensure food freshness.

 

b. Delivery

Delivery availability depends on location and scheduling.
Delivery fees may apply.

We are not responsible for delays caused by traffic, weather, or circumstances beyond our control.

 

4. Cancellations & Refunds

 

a. Cancellations

For full refunds, cancellations must be made:

• At least 48 hours before the scheduled pickup/delivery for standard tray orders

• At least 72 hours before large catering events

Late cancellations may result in partial or no refunds due to food preparation costs.

 

b. Refunds

Refunds are evaluated on a case-by-case basis.
Once food has been picked up or delivered, all sales are final.

 

5. Allergies & Dietary Information

We take dietary needs seriously; however:

• Our kitchen may contain allergens including dairy, wheat, eggs, nuts, and sesame.

• We cannot guarantee that any dish is completely allergen-free.

Please notify us of any allergies or dietary restrictions before ordering.

 

6. Food Quality & Safety

We follow safe food handling practices.
Once food has been picked up or delivered, the customer assumes responsibility for proper storage, heating, and consumption.

Yiayia Nitsa is not responsible for issues arising from improper handling after pickup or delivery.

 

7. Intellectual Property

All content on this website—including text, images, logos, illustrations, menus, and design—is the property of Yiayia Nitsa and may not be copied, reproduced, or distributed without written permission.

 

8. Website Usage

You agree not to:

• Misuse the website

• Attempt unauthorized access

• Disrupt or interfere with website operations

• Use the site for fraudulent or harmful purposes

We may suspend access if misuse is detected.

 

9. Third-Party Links

Our site may include links to third-party websites (e.g., social media, delivery services, payment platforms).
We are not responsible for the content or policies of those external sites.

 

10. Limitation of Liability

To the fullest extent permitted by law, Yiayia Nitsa is not liable for:

• Damages resulting from website use

• Delays or service interruptions

• Errors in content

• Issues caused by events beyond our control

• Any indirect or incidental damages

Your sole remedy for dissatisfaction with the website is to stop using it.

 

11. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

Any disputes will be handled in Florida courts unless otherwise required by law.

 

12. Contact Us

If you have questions about these Terms & Conditions, please contact us:

info@yiayianitsa.com